Privacy Policy

We understand that you trust us, and it is our responsibility to protect your privacy. This page informs you about the data we collect when you use our website, why we collect this data, and how it enhances your experience. This way, you understand exactly how we work.

This privacy policy applies to the services of shopselene.com. Please note that Selene is not responsible for the privacy policies of other websites and sources. By using this website, you accept this privacy policy.

Selene respects the privacy of all users and ensures that any personal information you provide us is treated confidentially.

Use of Collected Data

Use of Our Services

When you sign up for any of our services, we ask you to provide personal information. This information is used to deliver the service. The data is stored on secure servers of Selene or a third-party provider. We do not combine this data with other personal information we possess.

Communication

If you send us emails or other messages, we may retain those messages. Occasionally, we may ask for personal information relevant to a specific situation, enabling us to address your inquiries and respond to requests. The data is stored on secure servers of Selene or a third-party provider and is not combined with other personal data we hold.

Cookies

We collect data for research purposes to understand our customers better and to tailor our services accordingly.

This website uses "cookies" (small text files stored on your computer) to analyze how users interact with the site. The information generated by cookies about your website use may be transmitted to secure servers of Selene or a third party. We use this information to monitor website usage, create reports on site activity, and offer other services related to website activity and internet use.

Purposes

We collect and use information only for the purposes described in this privacy policy, unless we obtain your prior consent.

Sharing Data with Third Parties

At Selene, we prioritize customer privacy and security. In some cases, it may be necessary to share certain personal data with third parties to offer our services effectively. Here’s how we handle data sharing with third parties:

• Payment Providers: To process your payments securely and smoothly, we use reputable payment providers. These third parties receive only the data required to process the payment and take appropriate measures to ensure confidentiality.

• Logistics Partners: To deliver your order correctly and on time, we share your name, address, and contact details with our logistics partners. This information is used exclusively for shipping your order and is not shared with other parties without your explicit consent.

• External Service Providers: We may engage third-party providers for services like customer support, data analysis, and marketing. These providers have access only to personal data necessary for performing their tasks and are bound by strict confidentiality agreements.

• Legal Requirements: In certain situations, we may be required to share personal data in compliance with legal obligations, court procedures, or requests from governmental authorities to protect the rights, property, or safety of Selene and its customers.

We carefully vet the reliability and security measures of any third-party partners. We ensure they comply with applicable privacy laws and regulations and take necessary measures to protect your data securely.

We will never sell, rent, or otherwise commercially distribute your personal data to third parties without your explicit consent.

If you have any questions about our policy on third-party data sharing, please don’t hesitate to contact us through the contact details provided in this privacy policy.

Changes to this Privacy Policy

This privacy policy is tailored to the use and features of this website. Adjustments to this website may lead to changes in this policy, so we advise you to check this policy regularly.

Questions and Feedback

We regularly review our compliance with this privacy policy. If you have any questions about this privacy policy, feel free to contact us:

Customer Support Email: support@shopselene.com
COC: Available upon request
VAT ID: Available upon request

Options for Personal Data

We offer all visitors the ability to view, modify, or delete any personal information we currently hold.

Adjusting/Unsubscribing from the Newsletter

You can adjust your details or unsubscribe at the bottom of each email.

Adjusting/Unsubscribing from Communication

If you would like to modify your data or be removed from our records, please contact us using the details below.

Disabling Cookies

Most browsers are set to accept cookies by default, but you can adjust your browser to reject all cookies or to notify you when a cookie is sent. However, some features and services on our and other websites may not function properly if cookies are disabled in your browser.

At shopselene.com, we are committed to protecting your online privacy and your rights. Your satisfaction is our priority, and we are proud to offer a safe and secure shopping experience. Thank you for choosing shopselene.com – we look forward to welcoming you in our trusted environment.